Shibaura Europe BV is responsible for the processing of your personal data as stated in the
privacy policy.

Contact details:
Shibaura Europe BV
0031 26 326 9999
info@shibaura.com
Personal data we use
Shibaura Europe BV takes your privacy very seriously and processes and uses information about
you (the data subject) in a secure manner. In this privacy policy we explain which data we
process and for what purpose. In addition, you can read about your rights
regarding the processing of your personal data in this privacy policy. We recommend that you read this privacy policy carefully.

Shibaura Europe BV processes your personal data by using our services and/or providing them to us.

Below you will find an overview of the personal data we process
• First and last name
• Address details
• Telephone number/fax number
• Email address • Debtor number
• Other personal data that you actively provide, e.g. B. by adding information to a profile in the webshop, in correspondence and by telephone
• Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are
under 16 years of age. Unless they have permission from parents or guardians. However, we cannot
verify whether a visitor is older than 16. We encourage parents to be involved in their
children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about minors without this consent, please contact us at info@shibaura.de and we will
delete this information.
For what purpose and on what basis we process personal data
Shibaura Europe BV processes your personal data for the following purposes:
• Processing and executing offers/orders
• Offering a webshop account
• Financial administration
• Website analytics
• Invoicing
• Data backup
• Handling complaints/warranties
• Sending messages
• Sending newsletters
• Calling/emailing to offer services
• Social marketing
• Direct marketing
• Information about changes to services and products
• Legal obligations
Automated decision-making
Shibaura Europe BV does not make decisions based on automated processing in matters that can have (significant) consequences for people. This is about decisions
that are made by computer programs or systems without a person (e.g. an employee of
Shibaura Europe BV) being present.
How long we store personal data
Shibaura Europe BV does not store your personal data for longer than is strictly necessary to achieve the
purposes for which your data is collected. We store all personal data for as long as it is necessary for the purposes stated above. The above conditions apply unless Shibaura Europe BV is legally obliged to store personal data for a longer period. Use of the private part of the website If you are an employee of one of Shibaura Europe BV’s dealers, you can receive a user name and password to log into the private part of the website (webshop). As a user, you are responsible for handling the user name and password carefully. We assume that a person who logs in with a user name and password is authorized to use them. If you suspect that your password is known to unauthorized persons, you must inform Shibaura Europe BV as soon as possible so that action can be taken. Disclosure of personal data to third parties Shibaura Europe BV does not disclose personal data to third parties without your permission or legal provision. Shibaura Europe BV only makes your personal data available if this is necessary for the execution of our agreement with you or to fulfill a legal obligation. Cookies or similar technologies that we use Shibaura Europe BV only uses technical, functional and analytical cookies that do not violate your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for user-friendliness. Shibaura Europe BV only uses technical, functional and analytical cookies that do not violate your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for user-friendliness. They ensure that the website functions correctly and, for example, remember your preferences. We can also use them to optimize our website. The website may also contain links to third-party websites. Although these websites have been carefully selected, Shibaura Europe BV accepts no responsibility for how these third parties handle your (personal) data. You can refuse the use of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via your browser settings. View, adjust or delete information You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Shibaura Europe BV and you have the right to data portability. This means that you can send a request to us to send the personal information we have about you in a computer file to you or another organization you specify. You can send a request for access, rectification, erasure, data portability of your personal data or to withdraw your consent or object to the processing of your personal data to: info@shibaura.com To ensure that the access request was made by you, we ask you to send a copy of your identification document along with the request. In this copy, black out your passport photo, the MRZ (machine readable zone, the strip with numbers at the bottom of the passport), the passport number. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. In all cases where the basis for a specific data processing is your consent, you have the right to withdraw this consent. This has no consequences for the past, but means that we may no longer process this data afterwards. It is possible that Shibaura Europe BV will no longer be able to offer certain services as a result. Can this privacy statement be changed? This privacy statement can be changed. We therefore recommend that you regularly check this privacy statement on our website for any changes. By using our services, you agree to the latest version of our privacy statement. The current privacy statement was revised on May 23, 2018. Where can I go with complaints and questions? Shibaura Europe BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not secure or there are signs of misuse,
please contact us on telephone number 0031 26 3269999 or via info@shibaura.com.
Shibaura Europe BV would also like to point out that you have the opportunity to file a complaint with the national
supervisory authority, the Dutch Data Protection Authority. This can be done via the
following website:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons